We are committed to protecting and respecting your privacy. This policy sets out the basis of how we use the collected data. Please analyse the privacy policy to understand our views and practices and your rights regarding the personal data. We try to keep the operations in line with the standard rules and regulations.
Who are we?
Quickloanslender is a direct lending firm in the UK. It offers multiple short-term loans, including bad credit loans online.
How do we collect data?
Personal data is the information you provide us while enquiring or applying for a loan on the site, by email or by phone. It includes any information you share with us when you check eligibility or when setting up an account with us.
It may also include additional details. It could be information you provide by replying to online ad campaigns, discounts, submitting a survey, or reporting an issue with us.
What personal details do you share with us?
a) The basic information that you provide us includes:
- Full name and personal details including date of Birth, home address, email address and mobile number.
- Monthly income and monthly expenditure, which enable us to analyse your affordability for a loan. It also helps us check whether you meet the eligibility criteria or can afford the loan repayments.
- Proof of identification- Personal ID/ Driving license/ Passport
- Bank account details to get the loan amount
- We collect information throughout the loan duration to analyse how you operate and manage your account.
- If you call our customer team, we collect the following information: phone number that you use to contact the customer team, recording of outbound and inbound calls and any other information that you provide directly
b) Information collected automatically
- IP address
- Device identifiers
- Website usage data (cookies, analytics)
c) Information from Third Parties
- Credit Reference Agencies (CRA)
- Fraud Prevention Agencies
- Identity Verification providers
- Open Banking providers (if you provide consent)
How do we use the data we collect from you?
a. To perform affordability checks under a contract with you. It helps us:
- Assess your loan application and creditworthiness
- Verify identity and limit the chances of fraud
- Providing and managing your loan agreement
- Customer service and support
- Debt collection and repayment management
- Marketing purposes (with your consent)
b. To maintain business and service continuously
- It helps you log in directly without re-applying your details. It is when you partner with us again for a loan.
- To improve your experience of using the sites or our services
- To conduct a statistical analysis
- For editorial and feedback purposes for our advertisers
- To identify which products and services may interest you
- For conducting statistical analysis
What is the legal basis for processing your data?
- Contractual necessity: to provide lending service and manage your data
- Legal obligation: To align with financial obligations and anti-money laundering laws
- Legitimate interest: To prevent fraud, improve services and safeguard our business
- Consent: for marketing and optional service
Information that we collect according to how you use the site
About your visit to our site, we automatically collect the following details:
- How do you interact with our site?
- How much time do you spend on each page?
- How you and other users navigate around the website pages
- The purpose of monitoring the success of the ad campaign
- Durations of the login
How do we use the information when you use our site?
We use the information to perform obligations under a contract with you:
- To allow you to use the interactive features of our service, when you choose to do so.
- As part of our efforts to keep the website safe and secure
- For identifying fraud and prevention
- If you apply for information, your site usage is used as part of our automated decision-making process.
Special category/ Sensitive data
The special category is the information that is sensitive to you. It may include:
- Your ethnic background
- Your political views
- Your religious and philosophical views
- Health information
- Whether you belong to a trade union
Why do we collect special category data?
We may need to collect and save this information because:
- We collect the data to comply with regulations and legal obligations, such as anti-discrimination laws, financial regulations, and to analyse risks related to health and disability
- We may use sensitive data to understand your needs, allowing us to offer personalised financial products or services that suit your situation well.
Financial Information that we receive from other sources
We receive information from other sources, such as:
- Information is passed to us by partners, like price comparison sites, so that we can assess your suitability for your product. It may include information like name, date of birth, contact number, employment details, email ID, expenditure, income, residential status, and bank transactions.
- We receive some information from Credit reference agencies and fraud prevention agencies. The information they provide us may include electoral roll information, payment details and outstanding balances for other accounts.
- Your current bank or building society. In some circumstances, we may request that you provide transaction data about you and your bank. Your consent will always be required for this prior to obtaining this information. This service is provided by consent online.
- Payment providers who help us with the information about debit and credit card usage, specifically towards the loan.
- Tracking information regarding the email delivery, open rates and click-through rates.
How to withdraw your consent if you want to?
You can contact us if you change your mind and want to withdraw from the loan application. Generally, you can withdraw from the application within 14 days of applying.
You can withdraw the consent by contacting us using the contact us form. We will confirm that we received your request and that your consent has been withdrawn.
If you withdraw your consent, it might affect some services. We will let you know if anything like that happens and suggest the best ways to overcome that.
What are your rights and how to access them?
You have the following rights in relation to the personal data that we receive from you.
i. Your right of access
- If you ask us whether we process your data, we may share a copy of the personal data that we process
- If we receive a request, we will authenticate your identity before taking any action.
ii. Your right to rectification
- If the personal data that we have about you is incorrect, you must rectify it.
- If we share your data with others, we will let them know about the rectification possibilities.
- If you ask us whether it is possible and lawful to do so, we will also share with you so that you can contact them directly.
iii. Your right to restrict Processing
- You can ask us to suppress the processing of your personal data in certain circumstances.
- It may mean that we may not save the personal data, but if we keep it, we will be transparent about it.
iv. Your right to data Portability
You have the right, in certain circumstances, to obtain personal data. You have provided it to us, and we can reuse it elsewhere, or ask you to transfer it to a third-party entity after your consent.
Contact us
If you have any queries regarding the privacy policy, feel free to contact us at +44 1417 690 195.
